Facebook Help Number | ask Facebook A Question
By
Anjih Najxu
—
Saturday, December 21, 2019
—
Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently locate for the social media sites huge platform by means of online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a series of food selections, each alternative of which will eventually guide you to send an email to a proper account. These consist of press@FB.com for media queries and records@FB.com for police problems.
However if you struck 1 for customer service? The recording will certainly route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do instead.
Facebook Help Number
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. Then seek out at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will certainly pop up that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic customer service questions, Facebook is instead ambiguous.
Your best option might be to do an end run around the people from Facebook itself, and rather go to the Help Community as well as asking other platform users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any Facebook page, once again click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where lots of inquiries have currently been responded to, yet where you can also publish your very own question. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the next web page, choose the best Topic as well as Sub-Topic, then type your inquiry. Now it's time for some waiting. No matter where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a valuable Community participant or real staffer, has actually made a decision to provide you a hand.
Exactly how to contact Facebook through other social media platforms
Another means to try to connect with Facebook is to reach out to them through or state them on another social media system. You can send a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Facebook Help Number. So too can you come close to via Instagram, consisting of Facebook in a post, yet unless you get a great deal of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.