Can You Call Facebook | ask Facebook A Question
By
Anjih Najxu
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Thursday, January 30, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly find for the social media sites huge platform using on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you via a collection of food selections, each alternative of which will ultimately direct you to send out an email to an ideal account. These consist of press@FB.com for media queries and also records@FB.com for police concerns.
But if you hit 1 for customer support? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. Actually, if you're on your major Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do instead.
Can You Call Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then seek out on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly turn up that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer service queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and also instead most likely to the Help Community and asking other platform customers like yourself.
Exactly how to ask the Facebook Help Community a concern
From any Facebook web page, once again click that question mark on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where lots of questions have actually already been answered, yet where you can likewise upload your very own inquiry. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next page, choose the right Subject and also Sub-Topic, after that type your question. Currently it's time for some waiting. Despite where you posted your inquiry, you can go to your "support Inbox" from the menu that drops down from that very same enigma to see if anyone, be it a valuable Community participant or real staffer, has actually determined to provide you a hand.
How to contact Facebook using various other social media systems
An additional method to try to connect with Facebook is to reach out to them through or discuss them on an additional social media sites platform. You can send a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about Can You Call Facebook. So too can you come close to by means of Instagram, including Facebook in a blog post, however unless you obtain a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.