How Can I Call Facebook Support | ask Facebook A Question
By
Anjih Najxu
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Wednesday, January 22, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social media huge platform via on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly chat you with a collection of food selections, each option of which will inevitably guide you to send out an email to an appropriate account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement issues.
Yet if you hit 1 for customer service? The recording will guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Below are a couple of things you can do instead.
How Can I Call Facebook Support
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly turn up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem posting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic customer care questions, Facebook is rather inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and rather go to the Help Community as well as asking other system users like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, again click that question mark at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have actually currently been answered, however where you can also publish your very own concern. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the next page, pick the ideal Subject as well as Sub-Topic, then type your concern. Currently it's time for some waiting. No matter where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a practical Community member or real staffer, has made a decision to give you a hand.
How to contact Facebook through various other social media systems
An additional way to attempt to connect with Facebook is to reach out to them through or discuss them on another social media system. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about How Can I Call Facebook Support. So as well can you come close to using Instagram, consisting of Facebook in a post, but unless you obtain a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.