Facebook Customer Service Contact | ask Facebook A Question
By
Anjih Najxu
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Tuesday, February 25, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently find for the social networks mega platform via on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly talk you through a series of menus, each option of which will eventually guide you to send out an e-mail to an ideal account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement worries.
But if you hit 1 for customer care? The recording will certainly guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the page.
Below are a few points you can do rather.
Facebook Customer Service Contact
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer care questions, Facebook is instead inscrutable.
Your best choice may be to do an end run around the folks from Facebook itself, and rather most likely to the Help Community as well as asking various other system individuals like yourself.
Just how to ask the Facebook Help Community a question
From any type of Facebook page, once again click that question mark on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where great deals of questions have currently been answered, however where you can likewise upload your very own question. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the next page, select the best Subject and also Sub-Topic, after that type your question. Currently it's time for some waiting. Regardless of where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if anybody, be it a handy Community member or real staffer, has actually made a decision to provide you a hand.
Exactly how to contact Facebook via various other social media sites systems
An additional way to try to connect with Facebook is to connect to them through or discuss them on one more social media system. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Facebook Customer Service Contact. So also can you come close to through Instagram, including Facebook in a message, but unless you get a lot of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.