Facebook Email Contact Customer Service | ask Facebook A Question
By
Anjih Najxu
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Friday, February 7, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media sites huge platform via on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly talk you via a collection of menus, each choice of which will ultimately guide you to send an email to a suitable account. These include press@FB.com for media questions and records@FB.com for law enforcement worries.
However if you hit 1 for client service? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the web page.
Right here are a few things you can do rather.
Facebook Email Contact Customer Service
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that look up on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble publishing photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more basic client service inquiries, Facebook is rather inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, and rather go to the Help Community and asking other platform customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where lots of concerns have actually currently been addressed, but where you can additionally publish your own inquiry. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that link. On the next web page, choose the appropriate Topic as well as Sub-Topic, after that kind your question. Currently it's time for some waiting. No matter where you posted your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any person, be it a helpful Community participant or actual staffer, has actually determined to give you a hand.
How to contact Facebook by means of other social media sites platforms
An additional method to attempt to get in touch with Facebook is to connect to them via or discuss them on another social networks system. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Facebook Email Contact Customer Service. So as well can you come close to via Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.