How to Contact Facebook Headquarters | ask Facebook A Question
By
Anjih Najxu
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Friday, February 28, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly find for the social networks huge system through online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will chat you through a collection of menus, each option of which will eventually route you to send out an e-mail to a proper account. These consist of press@FB.com for media inquiries as well as records@FB.com for police problems.
But if you hit 1 for client service? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "base" of the web page.
Below are a few points you can do rather.
How To Contact Facebook Headquarters
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty uploading pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer support queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and instead go to the Help Community as well as asking other system customers like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a web page where lots of inquiries have currently been addressed, yet where you can also post your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the next web page, choose the right Subject and also Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it an useful Community member or real staffer, has actually determined to give you a hand.
How to contact Facebook using various other social media platforms
Another method to try to connect with Facebook is to reach out to them with or state them on an additional social media sites platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about How To Contact Facebook Headquarters. So too can you approach via Instagram, including Facebook in a post, yet unless you get a lot of love on that breeze, possibilities are you're better back on the Facebook Help Center.