Facebook Contact Us | ask Facebook A Question
By
Anjih Najxu
—
Wednesday, March 4, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily locate for the social media mega platform by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will talk you through a collection of food selections, each choice of which will ultimately route you to send out an email to an ideal account. These include press@FB.com for media queries and also records@FB.com for law enforcement issues.
But if you hit 1 for customer service? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "bottom" of the page.
Below are a few things you can do instead.
Facebook Contact Us
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will turn up that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic client service questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and instead most likely to the Help Community as well as asking various other platform customers like on your own.
Just how to ask the Facebook Help Community a question
From any type of Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where lots of concerns have currently been addressed, however where you can additionally upload your very own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the next page, select the appropriate Subject as well as Sub-Topic, after that type your question. Currently it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any person, be it a helpful Community member or actual staffer, has actually chosen to provide you a hand.
Exactly how to contact Facebook by means of other social media sites systems
An additional means to try to get in touch with Facebook is to connect to them through or discuss them on another social media platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Facebook Contact Us. So too can you come close to through Instagram, including Facebook in a blog post, but unless you get a great deal of love on that particular snap, chances are you're better back on the Facebook Help Center.