How Do I Contact Facebook About A Problem | ask Facebook A Question
By
Anjih Najxu
—
Tuesday, March 31, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily locate for the social media mega system by means of online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you through a collection of food selections, each alternative of which will inevitably direct you to send an email to a suitable account. These include press@FB.com for media queries and records@FB.com for law enforcement worries.
However if you hit 1 for customer service? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do rather.
How Do I Contact Facebook About A Problem
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log right into your account. Then seek out on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will pop up that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer support queries, Facebook is rather ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community as well as asking various other system users like yourself.
How to ask the Facebook Help Community a question
From any kind of Facebook web page, again click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where great deals of questions have actually already been answered, yet where you can additionally upload your very own concern. At the top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next page, choose the best Topic and also Sub-Topic, after that kind your concern. Now it's time for some waiting. No matter where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a handy Community participant or actual staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook via various other social media systems
One more means to try to get in touch with Facebook is to reach out to them through or discuss them on another social media sites system. You can send a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about How Do I Contact Facebook About A Problem. So too can you approach using Instagram, consisting of Facebook in a post, however unless you get a lot of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.