How I Contact Facebook Customer Service | ask Facebook A Question
By
Anjih Najxu
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Monday, March 23, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media mega system by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will certainly talk you through a collection of menus, each alternative of which will inevitably route you to send an email to a suitable account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement problems.
But if you hit 1 for customer service? The recording will certainly guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Here are a few points you can do instead.
How I Contact Facebook Customer Service
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. Then seek out on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly pop up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more general client service queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and instead go to the Help Community as well as asking other platform individuals like yourself.
How to ask the Facebook Help Community a question
From any Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of concerns have actually currently been responded to, yet where you can likewise publish your very own inquiry. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the following web page, pick the right Topic as well as Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it a helpful Community member or actual staffer, has decided to give you a hand.
Exactly how to contact Facebook using various other social media platforms
An additional means to attempt to connect with Facebook is to connect to them via or discuss them on one more social networks system. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How I Contact Facebook Customer Service. So as well can you come close to through Instagram, including Facebook in a blog post, but unless you get a great deal of love on that particular snap, opportunities are you're better back on the Facebook Help Center.