Call Facebook Help Center | ask Facebook A Question
By
Anjih Najxu
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Sunday, April 19, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites huge system through on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you through a collection of food selections, each alternative of which will ultimately route you to send out an email to a suitable account. These include press@FB.com for media questions and records@FB.com for law enforcement issues.
But if you hit 1 for customer support? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Right here are a few things you can do instead.
Call Facebook Help Center
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. Then look up at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will turn up that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer support queries, Facebook is instead ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community as well as asking various other platform users like on your own.
Just how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have already been responded to, yet where you can likewise post your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that link. On the next web page, choose the ideal Topic and Sub-Topic, after that kind your question. Currently it's time for some waiting. No matter where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any person, be it a practical Community participant or real staffer, has made a decision to offer you a hand.
Just how to contact Facebook by means of various other social media systems
One more means to attempt to get in touch with Facebook is to reach out to them via or discuss them on another social media sites system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Call Facebook Help Center. So also can you come close to through Instagram, consisting of Facebook in a blog post, but unless you obtain a great deal of love on that breeze, possibilities are you're much better back on the Facebook Help Center.