Contact Facebook by Phone | ask Facebook A Question
By
Anjih Najxu
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Friday, April 24, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly find for the social media huge platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly speak you through a series of menus, each alternative of which will ultimately route you to send an email to an ideal account. These include press@FB.com for media queries and also records@FB.com for law enforcement worries.
However if you hit 1 for customer care? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you get on your major Facebook feed, there is no "bottom" of the page.
Below are a few points you can do rather.
Contact Facebook By Phone
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. Then seek out at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more basic customer support queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and rather go to the Help Community and also asking various other system customers like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where lots of inquiries have already been addressed, yet where you can also post your very own question. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the next page, pick the ideal Subject as well as Sub-Topic, after that type your concern. Now it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anybody, be it a valuable Community participant or actual staffer, has actually decided to give you a hand.
Just how to contact Facebook through other social networks platforms
Another way to attempt to connect with Facebook is to connect to them with or discuss them on an additional social media platform. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Contact Facebook By Phone. So also can you come close to using Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.