How to Call Facebook Support | ask Facebook A Question
By
Anjih Najxu
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Friday, April 3, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently discover for the social networks mega platform via on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you through a collection of menus, each option of which will ultimately route you to send out an e-mail to an ideal account. These include press@FB.com for media queries as well as records@FB.com for police problems.
However if you struck 1 for customer care? The recording will certainly direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the page.
Right here are a few points you can do instead.
How To Call Facebook Support
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. Then seek out on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem submitting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more general customer service questions, Facebook is instead inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and rather go to the Help Community as well as asking other system users like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once more click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have actually currently been answered, however where you can also post your very own concern. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the following web page, choose the best Subject as well as Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Regardless of where you published your query, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if any individual, be it a practical Community member or actual staffer, has made a decision to give you a hand.
Exactly how to contact Facebook by means of various other social networks systems
Another means to attempt to connect with Facebook is to connect to them via or state them on one more social media platform. You can send out a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about How To Call Facebook Support. So as well can you approach by means of Instagram, consisting of Facebook in a blog post, however unless you obtain a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.