How to Contact Facebook Directly | ask Facebook A Question
By
Anjih Najxu
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Monday, April 27, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily discover for the social networks mega system by means of on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly speak you via a collection of menus, each alternative of which will inevitably direct you to send out an e-mail to an ideal account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement issues.
Yet if you struck 1 for customer support? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the page.
Below are a few points you can do rather.
How To Contact Facebook Directly
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. After that seek out at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more basic customer support inquiries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community and also asking other platform users like on your own.
Just how to ask the Facebook Help Community an inquiry
From any type of Facebook page, once more click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where great deals of inquiries have actually already been addressed, but where you can additionally post your very own inquiry. On top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the next page, select the right Subject and Sub-Topic, then kind your concern. Currently it's time for some waiting. Despite where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it an useful Community participant or actual staffer, has actually determined to offer you a hand.
How to contact Facebook via other social networks systems
One more method to try to get in touch with Facebook is to reach out to them through or mention them on an additional social media sites platform. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.
That's about How To Contact Facebook Directly. So too can you come close to by means of Instagram, consisting of Facebook in a message, but unless you get a great deal of love on that breeze, chances are you're better back on the Facebook Help Center.