How to Contact Facebook Support | ask Facebook A Question
By
Anjih Najxu
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Thursday, April 16, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly locate for the social networks mega platform using on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly talk you via a collection of food selections, each option of which will eventually direct you to send an email to an ideal account. These consist of press@FB.com for media questions and records@FB.com for police issues.
But if you struck 1 for customer support? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the page.
Below are a couple of points you can do instead.
How To Contact Facebook Support
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. After that search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will turn up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more basic customer care queries, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and also asking various other system customers like yourself.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that question mark at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have actually currently been answered, but where you can also upload your very own question. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that web link. On the next web page, pick the best Subject and Sub-Topic, after that type your question. Now it's time for some waiting. Regardless of where you published your question, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if any individual, be it an useful Community participant or actual staffer, has chosen to offer you a hand.
How to contact Facebook by means of various other social media systems
Another way to attempt to get in touch with Facebook is to reach out to them with or state them on an additional social media system. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about How To Contact Facebook Support. So too can you approach via Instagram, consisting of Facebook in a blog post, yet unless you get a lot of love on that snap, chances are you're better back on the Facebook Help Center.