Can I Call Facebook | ask Facebook A Question
By
Anjih Najxu
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Tuesday, May 26, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly discover for the social networks huge platform using on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you via a series of menus, each alternative of which will eventually direct you to send out an e-mail to a proper account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement problems.
But if you hit 1 for customer service? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Right here are a few things you can do rather.
Can I Call Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. After that seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general customer service queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and also instead most likely to the Help Community and also asking other platform individuals like on your own.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of questions have currently been addressed, yet where you can also publish your own inquiry. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that link. On the following web page, pick the best Subject and also Sub-Topic, then type your question. Currently it's time for some waiting. Regardless of where you posted your query, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anybody, be it a practical Community member or real staffer, has chosen to offer you a hand.
Just how to contact Facebook using other social media platforms
An additional means to try to connect with Facebook is to connect to them through or state them on an additional social networks platform. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Can I Call Facebook. So also can you come close to through Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.