Facebook Mobile Contacts | ask Facebook A Question
By
Anjih Najxu
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Monday, May 18, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently locate for the social media sites mega platform through online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will talk you with a series of menus, each choice of which will ultimately guide you to send out an e-mail to a suitable account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement issues.
However if you struck 1 for client service? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Here are a few things you can do instead.
Facebook Mobile Contacts
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. Then seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will certainly pop up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general customer support questions, Facebook is instead ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, and rather most likely to the Help Community and asking various other system customers like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, once more click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of concerns have actually currently been addressed, however where you can also publish your own question. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the following web page, select the right Topic and Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Despite where you uploaded your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a handy Community participant or actual staffer, has actually made a decision to give you a hand.
How to contact Facebook using various other social networks platforms
An additional means to attempt to get in touch with Facebook is to reach out to them with or state them on another social media sites platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Facebook Mobile Contacts. So too can you come close to through Instagram, consisting of Facebook in a blog post, however unless you obtain a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.