Call Facebook Help | ask Facebook A Question

Call Facebook Help - There are a few ways you can contact Facebook for troubles with your account, but you should usually use Facebook's Help Center.

If you call either of the Palo Alto-area telephone number you'll easily find for the social media huge system through on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you with a collection of menus, each option of which will ultimately direct you to send an email to an appropriate account. These include press@FB.com for media queries and also records@FB.com for police problems.

Yet if you hit 1 for client service? The recording will route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the page.

Right here are a couple of points you can do instead.

Call Facebook Help

Call Facebook Help


Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. After that look up on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."

An additional menu will appear that functions three clickable options. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or an issue with your account like, say, difficulty posting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more basic customer care questions, Facebook is instead ambiguous.

Your best choice may be to do an end run around the folks from Facebook itself, and also rather go to the Help Community and asking various other system individuals like yourself.

Exactly how to ask the Facebook Help Community a concern

Call Facebook Help

From any Facebook page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".

You will be taken to a web page where lots of concerns have actually already been responded to, however where you can additionally publish your very own concern. At the top right of the Help Community page is a gray box with the words "Ask a Question".

Hit that link. On the next web page, choose the best Subject and Sub-Topic, after that type your question. Now it's time for some waiting. No matter where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if any person, be it an useful Community participant or actual staffer, has determined to offer you a hand.

Exactly how to contact Facebook through other social media sites systems
Another way to attempt to connect with Facebook is to connect to them with or mention them on another social media system. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough grip, they will likely see it.

That's about Call Facebook Help. So also can you come close to using Instagram, including Facebook in a message, yet unless you obtain a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.