Can I Call Facebook Customer Service | ask Facebook A Question
By
Anjih Najxu
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Friday, July 10, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media mega system using on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will talk you through a collection of menus, each choice of which will ultimately guide you to send out an e-mail to an appropriate account. These consist of press@FB.com for media questions and records@FB.com for police problems.
But if you hit 1 for customer care? The recording will direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do rather.
Can I Call Facebook Customer Service
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. Then look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more general customer service questions, Facebook is instead ambiguous.
Your best option may be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community as well as asking various other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have currently been responded to, but where you can also post your own concern. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the next page, pick the appropriate Topic and Sub-Topic, then kind your question. Now it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if any person, be it a valuable Community participant or real staffer, has determined to provide you a hand.
Exactly how to contact Facebook by means of other social media platforms
One more method to try to connect with Facebook is to connect to them with or discuss them on an additional social networks system. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Can I Call Facebook Customer Service. So as well can you come close to via Instagram, including Facebook in an article, yet unless you obtain a lot of love on that breeze, possibilities are you're much better back on the Facebook Help Center.