Contact Facebook Customer Care | ask Facebook A Question
By
Anjih Najxu
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Friday, July 24, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly discover for the social media huge system via on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you with a collection of food selections, each alternative of which will inevitably route you to send an e-mail to an ideal account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement issues.
But if you struck 1 for client service? The recording will direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Here are a few things you can do rather.
Contact Facebook Customer Care
How to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. After that search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly turn up that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic customer support queries, Facebook is rather inscrutable.
Your best option may be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and also asking other platform users like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook web page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of concerns have actually currently been responded to, however where you can likewise post your very own concern. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the following page, pick the ideal Topic and Sub-Topic, then type your inquiry. Now it's time for some waiting. No matter where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it a practical Community participant or real staffer, has actually chosen to give you a hand.
How to contact Facebook via various other social networks platforms
An additional method to attempt to get in touch with Facebook is to reach out to them with or mention them on another social media platform. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about Contact Facebook Customer Care. So too can you come close to using Instagram, consisting of Facebook in a blog post, yet unless you obtain a lot of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.