Contact Facebook Help | ask Facebook A Question
By
Anjih Najxu
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Tuesday, August 25, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social media mega platform using online search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will talk you with a collection of food selections, each alternative of which will ultimately guide you to send out an e-mail to a suitable account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement worries.
Yet if you struck 1 for client service? The recording will certainly direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the page.
Right here are a few points you can do rather.
Contact Facebook Help
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log into your account. After that search for on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general customer support queries, Facebook is rather inscrutable.
Your best option may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and asking various other platform individuals like yourself.
Just how to ask the Facebook Help Community a question
From any Facebook page, once more click that question mark on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of questions have already been addressed, but where you can likewise post your very own question. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the next web page, select the right Subject and Sub-Topic, after that type your question. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a helpful Community participant or real staffer, has actually made a decision to offer you a hand.
Exactly how to contact Facebook by means of various other social networks platforms
Another means to try to get in touch with Facebook is to connect to them with or discuss them on another social networks platform. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.
That's about Contact Facebook Help. So also can you come close to by means of Instagram, consisting of Facebook in a post, yet unless you get a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.