Facebook Contact Support | ask Facebook A Question
By
Anjih Najxu
—
Monday, August 17, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily find for the social media sites mega platform through online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a series of food selections, each alternative of which will eventually direct you to send an email to a proper account. These include press@FB.com for media queries as well as records@FB.com for police worries.
Yet if you hit 1 for client service? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do rather.
Facebook Contact Support
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that search for at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will appear that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer service queries, Facebook is instead inscrutable.
Your best choice may be to do an end run around the folks from Facebook itself, and also rather go to the Help Community as well as asking various other system users like on your own.
Exactly how to ask the Facebook Help Community a question
From any Facebook web page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a page where great deals of inquiries have already been responded to, however where you can also post your very own inquiry. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the following web page, choose the appropriate Subject and also Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if any individual, be it a handy Community participant or real staffer, has actually decided to offer you a hand.
Exactly how to contact Facebook via other social media sites platforms
Another way to attempt to connect with Facebook is to connect to them via or mention them on an additional social media system. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about Facebook Contact Support. So as well can you approach via Instagram, including Facebook in an article, but unless you get a great deal of love on that particular snap, opportunities are you're better back on the Facebook Help Center.