Contact Facebook Customer Support | ask Facebook A Question
By
Anjih Najxu
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Thursday, September 10, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently find for the social networks huge platform via on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will talk you with a collection of menus, each alternative of which will ultimately route you to send an e-mail to an ideal account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement worries.
However if you hit 1 for customer care? The recording will certainly guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do rather.
Contact Facebook Customer Support
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then seek out on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general customer care inquiries, Facebook is rather inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, and rather go to the Help Community and also asking various other system individuals like on your own.
Just how to ask the Facebook Help Community a question
From any type of Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of inquiries have actually already been responded to, yet where you can also publish your very own inquiry. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that link. On the following web page, select the right Subject and Sub-Topic, then type your question. Currently it's time for some waiting. No matter where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if any person, be it a helpful Community participant or actual staffer, has actually chosen to give you a hand.
How to contact Facebook by means of various other social networks platforms
An additional way to attempt to connect with Facebook is to reach out to them via or state them on one more social media system. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.
That's about Contact Facebook Customer Support. So as well can you approach via Instagram, including Facebook in a post, but unless you obtain a great deal of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.