How Do You Contact Facebook with A Problem | ask Facebook A Question
By
Anjih Najxu
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Tuesday, September 15, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly find for the social media huge platform via online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will certainly talk you through a series of food selections, each option of which will ultimately direct you to send out an email to a proper account. These consist of press@FB.com for media questions as well as records@FB.com for police concerns.
Yet if you struck 1 for client service? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do rather.
How Do You Contact Facebook With A Problem
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. Then look up on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will certainly appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, difficulty submitting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general client service questions, Facebook is rather ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, as well as instead go to the Help Community as well as asking various other system individuals like yourself.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook page, once more click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where lots of inquiries have actually already been responded to, yet where you can additionally publish your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next page, select the right Subject and Sub-Topic, then type your question. Currently it's time for some waiting. No matter where you posted your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if any individual, be it a helpful Community participant or real staffer, has determined to provide you a hand.
Exactly how to contact Facebook by means of other social networks systems
An additional means to try to get in touch with Facebook is to connect to them via or mention them on another social networks system. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.
That's about How Do You Contact Facebook With A Problem. So as well can you approach by means of Instagram, including Facebook in a message, however unless you obtain a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.