How to Call Facebook Customer Service | ask Facebook A Question
By
Anjih Najxu
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Monday, September 28, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently locate for the social networks mega system via online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you through a series of food selections, each choice of which will inevitably route you to send out an e-mail to an ideal account. These include press@FB.com for media queries and also records@FB.com for police issues.
Yet if you struck 1 for customer service? The recording will route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the page.
Below are a few points you can do rather.
How To Call Facebook Customer Service
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general customer care inquiries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community as well as asking other system customers like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook web page, once more click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have already been addressed, yet where you can also post your own inquiry. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the next web page, select the right Subject and also Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you published your query, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if anyone, be it a practical Community member or actual staffer, has made a decision to provide you a hand.
How to contact Facebook by means of various other social networks platforms
Another method to try to connect with Facebook is to reach out to them with or discuss them on another social networks platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about How To Call Facebook Customer Service. So also can you come close to using Instagram, consisting of Facebook in a message, yet unless you get a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.