Facebook Customer Care Phone Number | ask Facebook A Question
By
Anjih Najxu
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Saturday, November 21, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social networks mega platform through on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you via a collection of menus, each choice of which will eventually route you to send an e-mail to a suitable account. These include press@FB.com for media queries as well as records@FB.com for police worries.
Yet if you struck 1 for client service? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Here are a few things you can do instead.
Facebook Customer Care Phone Number
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will certainly turn up that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer service questions, Facebook is rather ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and rather go to the Help Community as well as asking other platform users like yourself.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a web page where great deals of inquiries have actually currently been answered, yet where you can likewise post your very own question. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the following page, choose the ideal Topic and also Sub-Topic, then type your concern. Now it's time for some waiting. Despite where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if anyone, be it a valuable Community member or actual staffer, has actually made a decision to give you a hand.
Just how to contact Facebook via other social media sites platforms
An additional means to try to connect with Facebook is to reach out to them with or state them on one more social media sites system. You can send out a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Facebook Customer Care Phone Number. So as well can you approach using Instagram, consisting of Facebook in a post, yet unless you get a great deal of love on that particular snap, possibilities are you're better back on the Facebook Help Center.