Contact Facebook Support | ask Facebook A Question
By
Anjih Najxu
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Sunday, December 20, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly find for the social media huge system by means of on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will talk you via a series of menus, each alternative of which will inevitably route you to send out an e-mail to an ideal account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement issues.
However if you hit 1 for customer service? The recording will guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do rather.
Contact Facebook Support
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. After that look up at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general customer support queries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community and asking various other platform customers like yourself.
Just how to ask the Facebook Help Community a concern
From any type of Facebook page, again click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a web page where lots of concerns have actually already been answered, however where you can additionally upload your very own inquiry. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that web link. On the following page, select the appropriate Topic and also Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it an useful Community participant or actual staffer, has determined to provide you a hand.
Exactly how to contact Facebook by means of other social media sites platforms
An additional way to attempt to connect with Facebook is to reach out to them with or state them on one more social media sites system. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Support. So as well can you come close to by means of Instagram, including Facebook in a post, however unless you get a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.