Facebook Customer Support Phone Number | ask Facebook A Question
By
Anjih Najxu
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Monday, December 28, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites huge system by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will talk you via a collection of menus, each choice of which will eventually guide you to send an email to an appropriate account. These consist of press@FB.com for media inquiries as well as records@FB.com for police worries.
However if you struck 1 for customer support? The recording will direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Below are a couple of points you can do instead.
Facebook Customer Support Phone Number
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will certainly appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more basic customer service questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, and rather most likely to the Help Community and also asking various other system users like yourself.
How to ask the Facebook Help Community a concern
From any Facebook page, once more click that question mark on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a page where great deals of inquiries have actually already been responded to, yet where you can also post your very own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the following web page, pick the appropriate Topic and also Sub-Topic, then kind your concern. Now it's time for some waiting. Despite where you published your query, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it an useful Community participant or real staffer, has chosen to provide you a hand.
How to contact Facebook via other social media sites systems
One more way to try to connect with Facebook is to reach out to them through or mention them on an additional social media system. You can send a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Facebook Customer Support Phone Number. So as well can you approach by means of Instagram, including Facebook in a post, but unless you obtain a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.