How to Contact Facebook Customer Support | ask Facebook A Question
By
Anjih Najxu
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Thursday, December 31, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly locate for the social networks huge system using online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly speak you through a series of menus, each option of which will eventually guide you to send out an email to a proper account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement worries.
However if you hit 1 for customer support? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the page.
Below are a couple of points you can do instead.
How To Contact Facebook Customer Support
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. After that seek out on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more general client service queries, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community and also asking other system users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any Facebook web page, once again click that question mark on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where great deals of questions have actually currently been addressed, but where you can also upload your very own concern. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the next web page, pick the appropriate Topic as well as Sub-Topic, after that type your concern. Currently it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it an useful Community member or real staffer, has actually decided to offer you a hand.
How to contact Facebook by means of various other social networks systems
One more method to attempt to connect with Facebook is to connect to them through or mention them on one more social networks system. You can send out a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.
That's about How To Contact Facebook Customer Support. So also can you come close to through Instagram, consisting of Facebook in a blog post, however unless you obtain a great deal of love on that snap, possibilities are you're much better back on the Facebook Help Center.