How to Contact Facebook Support Team | ask Facebook A Question
By
Anjih Najxu
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Saturday, December 12, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social media mega platform using online search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will chat you with a collection of menus, each choice of which will ultimately guide you to send out an email to a suitable account. These consist of press@FB.com for media queries and records@FB.com for law enforcement concerns.
Yet if you struck 1 for customer service? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Here are a few points you can do instead.
How To Contact Facebook Support Team
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log right into your account. After that look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly turn up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble submitting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer service questions, Facebook is rather ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, and rather go to the Help Community and asking various other system customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have actually currently been responded to, however where you can additionally post your own concern. On top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the next page, select the appropriate Subject and also Sub-Topic, then type your concern. Now it's time for some waiting. Regardless of where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if any individual, be it a handy Community member or real staffer, has actually made a decision to provide you a hand.
How to contact Facebook via various other social media sites platforms
Another way to attempt to connect with Facebook is to reach out to them through or state them on another social media platform. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Support Team. So also can you come close to by means of Instagram, including Facebook in a blog post, however unless you get a lot of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.