Call Facebook Customer Service | ask Facebook A Question
By
Anjih Najxu
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Sunday, January 3, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly find for the social networks huge platform via on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will speak you via a series of food selections, each option of which will inevitably guide you to send an email to a proper account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement issues.
But if you struck 1 for customer support? The recording will route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "base" of the web page.
Here are a few points you can do rather.
Call Facebook Customer Service
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. After that seek out on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will certainly pop up that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more general customer care questions, Facebook is rather ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, as well as rather most likely to the Help Community as well as asking other platform users like yourself.
How to ask the Facebook Help Community an inquiry
From any type of Facebook page, once more click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of inquiries have already been responded to, however where you can also publish your very own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the next web page, choose the ideal Topic and also Sub-Topic, then type your concern. Now it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a practical Community participant or real staffer, has actually chosen to offer you a hand.
Just how to contact Facebook using various other social media sites systems
Another means to try to get in touch with Facebook is to reach out to them with or discuss them on one more social media sites platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Call Facebook Customer Service. So also can you approach by means of Instagram, consisting of Facebook in a post, but unless you get a great deal of love on that particular breeze, chances are you're much better back on the Facebook Help Center.