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Contacting Facebook by Phone | ask Facebook A Question

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Contacting Facebook By Phone - There are a couple of means you can contact Facebook for troubles with your account, but you ought to usually use Facebook's Help Center.

If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social networks mega platform via online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a collection of food selections, each option of which will inevitably guide you to send out an email to a suitable account. These consist of press@FB.com for media questions and also records@FB.com for police worries.

But if you struck 1 for customer care? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the web page.

Here are a couple of things you can do instead.

Contacting Facebook By Phone

Contacting Facebook By Phone


Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then search for on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."

An additional menu will certainly appear that attributes 3 clickable alternatives. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or a trouble with your account like, claim, trouble uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general customer service queries, Facebook is instead ambiguous.

Your best bet may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and asking various other platform customers like on your own.

Just how to ask the Facebook Help Community an inquiry

Contacting Facebook By Phone

From any kind of Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".

You will be required to a page where great deals of concerns have already been answered, however where you can likewise publish your own concern. At the top right of the Help Community web page is a gray box with words "Ask a Question".

Struck that web link. On the following page, select the right Subject and Sub-Topic, then type your question. Now it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a handy Community member or actual staffer, has actually chosen to give you a hand.

How to contact Facebook via other social media sites platforms
One more means to attempt to get in touch with Facebook is to reach out to them with or mention them on an additional social media platform. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.

That's about Contacting Facebook By Phone. So also can you come close to using Instagram, including Facebook in a blog post, however unless you get a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.