Contact Facebook Directly | ask Facebook A Question
By
Anjih Najxu
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Sunday, February 14, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly locate for the social media sites huge system via on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you via a collection of food selections, each alternative of which will eventually direct you to send out an e-mail to an appropriate account. These include press@FB.com for media queries and also records@FB.com for police worries.
Yet if you struck 1 for customer care? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your major Facebook feed, there is no "bottom" of the web page.
Here are a few points you can do instead.
Contact Facebook Directly
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. Then search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, problem posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more basic customer care queries, Facebook is rather ambiguous.
Your best bet might be to do an end run around the folks from Facebook itself, and also rather go to the Help Community as well as asking various other system individuals like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where lots of concerns have currently been addressed, however where you can additionally upload your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next page, choose the best Topic as well as Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a practical Community participant or actual staffer, has actually made a decision to give you a hand.
Exactly how to contact Facebook via other social media systems
An additional method to attempt to connect with Facebook is to reach out to them via or mention them on one more social media sites platform. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about Contact Facebook Directly. So also can you approach using Instagram, consisting of Facebook in a blog post, but unless you get a lot of love on that breeze, opportunities are you're much better back on the Facebook Help Center.