Contact Facebook Customer Service | ask Facebook A Question
By
Anjih Najxu
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Tuesday, March 2, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly discover for the social networks mega platform by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you via a collection of food selections, each option of which will inevitably guide you to send an e-mail to an appropriate account. These consist of press@FB.com for media questions as well as records@FB.com for police worries.
Yet if you hit 1 for customer care? The recording will certainly guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you get on your main Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do rather.
Contact Facebook Customer Service
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. Then seek out on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will pop up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, difficulty submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general customer service inquiries, Facebook is rather ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community and asking various other platform users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a web page where lots of inquiries have actually already been responded to, however where you can also post your own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the following page, pick the best Subject and also Sub-Topic, then kind your question. Now it's time for some waiting. Despite where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if any individual, be it a valuable Community member or real staffer, has made a decision to provide you a hand.
Just how to contact Facebook via other social media sites platforms
One more method to attempt to get in touch with Facebook is to connect to them via or mention them on another social media sites platform. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about Contact Facebook Customer Service. So also can you come close to via Instagram, consisting of Facebook in a post, yet unless you get a lot of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.