How to Contact Facebook Customer Service | ask Facebook A Question
By
Anjih Najxu
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Friday, March 26, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily discover for the social networks mega system through on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly talk you via a collection of menus, each option of which will inevitably guide you to send an email to a suitable account. These consist of press@FB.com for media questions and records@FB.com for police concerns.
Yet if you struck 1 for client service? The recording will certainly guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do rather.
How To Contact Facebook Customer Service
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then search for on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will turn up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general client service queries, Facebook is rather inscrutable.
Your best choice may be to do an end run around the individuals from Facebook itself, as well as rather go to the Help Community and also asking various other system users like yourself.
How to ask the Facebook Help Community a concern
From any Facebook web page, once more click that question mark on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a page where great deals of concerns have already been answered, but where you can likewise publish your very own question. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the following page, pick the ideal Subject and Sub-Topic, then type your concern. Now it's time for some waiting. Regardless of where you uploaded your query, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any person, be it an useful Community member or real staffer, has actually decided to give you a hand.
Just how to contact Facebook by means of other social media sites platforms
Another way to try to connect with Facebook is to connect to them with or state them on an additional social networks platform. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about How To Contact Facebook Customer Service. So too can you approach by means of Instagram, including Facebook in a post, but unless you get a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.