Facebook Customer Service Phone Number | ask Facebook A Question
By
Anjih Najxu
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Tuesday, April 27, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly locate for the social media mega platform via on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will chat you with a collection of food selections, each choice of which will ultimately direct you to send an email to an appropriate account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement problems.
Yet if you hit 1 for customer support? The recording will certainly guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the page.
Right here are a few things you can do instead.
Facebook Customer Service Phone Number
How to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, difficulty submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic customer service questions, Facebook is instead inscrutable.
Your best bet might be to do an end run around the people from Facebook itself, and rather most likely to the Help Community as well as asking other platform customers like yourself.
Exactly how to ask the Facebook Help Community a question
From any Facebook web page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where lots of questions have actually already been responded to, yet where you can additionally post your very own concern. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that link. On the following web page, pick the right Subject and Sub-Topic, then kind your inquiry. Currently it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a practical Community participant or actual staffer, has actually decided to provide you a hand.
Exactly how to contact Facebook using various other social media sites systems
An additional way to attempt to connect with Facebook is to connect to them with or mention them on an additional social media platform. You can send out a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Facebook Customer Service Phone Number. So also can you approach by means of Instagram, including Facebook in a blog post, however unless you obtain a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.