Facebook Call Center | ask Facebook A Question
By
Anjih Najxu
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Saturday, May 29, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily locate for the social media huge system using online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you with a series of food selections, each alternative of which will ultimately direct you to send an e-mail to a suitable account. These consist of press@FB.com for media inquiries as well as records@FB.com for law enforcement issues.
However if you hit 1 for customer support? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the page.
Below are a couple of points you can do instead.
Facebook Call Center
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then search for at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will certainly appear that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more general customer service questions, Facebook is rather ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and also asking various other platform individuals like yourself.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that enigma at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of concerns have actually currently been answered, but where you can likewise publish your own concern. On top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that link. On the following web page, choose the right Topic and Sub-Topic, after that kind your concern. Now it's time for some waiting. Regardless of where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if anybody, be it a valuable Community participant or real staffer, has decided to give you a hand.
Just how to contact Facebook through various other social media sites systems
An additional way to try to connect with Facebook is to connect to them through or state them on another social media system. You can send out a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Facebook Call Center. So as well can you come close to by means of Instagram, consisting of Facebook in a post, however unless you get a great deal of love on that breeze, possibilities are you're much better back on the Facebook Help Center.