Facebook Contact Information | ask Facebook A Question
By
Anjih Najxu
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Wednesday, May 19, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly find for the social media huge system using on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you through a collection of food selections, each choice of which will eventually route you to send an e-mail to an ideal account. These consist of press@FB.com for media queries and also records@FB.com for police issues.
However if you struck 1 for customer support? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Here are a few points you can do instead.
Facebook Contact Information
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. After that seek out at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer support queries, Facebook is rather ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, and also rather go to the Help Community and asking various other platform individuals like yourself.
How to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a web page where lots of inquiries have already been answered, however where you can additionally upload your very own inquiry. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next page, pick the appropriate Topic and Sub-Topic, after that kind your concern. Now it's time for some waiting. No matter where you posted your question, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a valuable Community participant or real staffer, has actually made a decision to give you a hand.
Exactly how to contact Facebook by means of other social media sites platforms
One more means to try to connect with Facebook is to reach out to them through or mention them on another social media system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about Facebook Contact Information. So too can you come close to through Instagram, consisting of Facebook in a blog post, however unless you get a great deal of love on that breeze, chances are you're much better back on the Facebook Help Center.