Facebook Support Contact | ask Facebook A Question
By
Anjih Najxu
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Sunday, May 16, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly discover for the social media sites mega platform through online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will speak you through a collection of food selections, each alternative of which will inevitably route you to send out an e-mail to an appropriate account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement worries.
But if you struck 1 for customer care? The recording will route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the page.
Below are a few things you can do instead.
Facebook Support Contact
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will pop up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer service inquiries, Facebook is instead ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, and rather go to the Help Community and also asking other system users like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any Facebook page, again click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of questions have actually currently been addressed, however where you can likewise publish your very own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that link. On the next page, select the ideal Topic and also Sub-Topic, after that kind your question. Currently it's time for some waiting. No matter where you posted your query, you can go to your "support Inbox" from the menu that drops down from that very same enigma to see if anyone, be it a practical Community participant or real staffer, has made a decision to provide you a hand.
Exactly how to contact Facebook using various other social media sites platforms
One more way to attempt to get in touch with Facebook is to connect to them via or discuss them on one more social media sites system. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Facebook Support Contact. So also can you approach using Instagram, consisting of Facebook in a post, yet unless you obtain a lot of love on that snap, chances are you're much better back on the Facebook Help Center.