How to Contact Facebook | ask Facebook A Question
By
Anjih Najxu
—
Thursday, June 17, 2021
—
Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently discover for the social media sites huge system using on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you via a collection of menus, each option of which will inevitably direct you to send out an email to a suitable account. These include press@FB.com for media questions and also records@FB.com for law enforcement issues.
Yet if you struck 1 for customer service? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Right here are a couple of points you can do rather.
How To Contact Facebook
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will appear that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic customer care queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community and asking other system customers like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once again click that question mark on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of concerns have actually currently been answered, but where you can also post your very own concern. On top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the following page, pick the right Topic and also Sub-Topic, after that type your inquiry. Now it's time for some waiting. No matter where you posted your query, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if any individual, be it a practical Community participant or real staffer, has chosen to offer you a hand.
Exactly how to contact Facebook through other social media platforms
An additional method to attempt to get in touch with Facebook is to connect to them via or discuss them on another social media sites platform. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about How To Contact Facebook. So as well can you approach through Instagram, including Facebook in a post, however unless you obtain a great deal of love on that particular breeze, chances are you're much better back on the Facebook Help Center.