How Do I Contact Facebook Directly | ask Facebook A Question
By
Anjih Najxu
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Thursday, May 13, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily find for the social networks huge system using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will chat you via a series of food selections, each choice of which will ultimately direct you to send out an e-mail to an appropriate account. These consist of press@FB.com for media questions and records@FB.com for police worries.
However if you hit 1 for client service? The recording will guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "base" of the web page.
Right here are a few points you can do instead.
How Do I Contact Facebook Directly
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. Then search for on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly appear that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more basic customer care questions, Facebook is rather ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community and asking various other system users like yourself.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, once more click that question mark at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have actually already been addressed, yet where you can additionally publish your very own question. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that web link. On the next web page, select the ideal Topic and Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a practical Community participant or actual staffer, has chosen to offer you a hand.
How to contact Facebook via various other social media platforms
An additional way to try to connect with Facebook is to reach out to them with or state them on an additional social media platform. You can send a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about How Do I Contact Facebook Directly. So as well can you come close to via Instagram, including Facebook in a post, but unless you get a great deal of love on that particular snap, opportunities are you're better back on the Facebook Help Center.